Stock Controller

Job Purpose

The main purpose of an M-KOPA stock controller is to serve customers and the sales team by distributing stock and helping customers with troubleshooting and servicing.

Duties & Responsibilities

• Inventory management: Receiving & issuing of stock, and stock take
• Reverse logistics: Complete phone swap, phone returns
• Sales support: Acquisition and upgrades sales
• Customer service: Log, troubleshoot, follow up and resolve customer issues and general inquiries
• After sales service: Proactive follow up on phone servicing, contacting customer and ensure the customer picks up the phone
• Branding: Ensure that all posters and marketing materials at the depot are in good condition and visible
• Any other tasks assigned

Desired Experience & Qualification

Minimum level of experience, skills and competencies, licences & certifications and education required to perform e...