Store Customer Service Supervisor Role

Join Shoppers Drug Mart as a Customer Service Supervisor, leading cash and merchandising functions. Ensure compliance and positively impact customer interactions in this key role.
As a Supervisor, you will oversee the cashiers and merchandising teams' adherence to store policies. Your focus will be on training staff, implementing loss prevention measures, and promoting a customer-friendly environment. You'll also ensure that store displays and organization meet company standards.
Key Responsibilities:
• Train and support cashiers and merchandising staff
• Manage loss prevention and cash handling processes
• Ensure compliance with store operating procedures
• Maintain organized and clean product displays
• Respond to customer inquiries and resolve issues
Requirements:
• Strong decision-making and planning skills
• Independent thinking and problem-solving abilities
• Proficient with computers and organized
• Knowledge of product offerings and inventory...