Store Incharge

Position’s Objective:
To manage a store in a profit center capacity in order to achieve budgeted sales and profits and provide superior customer service

Key Responsibilities:

Sales Target Achievement
To ensure implementation of promotional activities and create awareness of the Fabindia brand
Identify potential customers and customize selling approach to cross sell/up-sell
Planning and achieving the daily/monthly Store as well as category sales Targets of the stores
To track and monitor retail metrices like mystery customer report, footfall, conversion, average bill value etc. and take corrective and timely measures
Should be able to Gauge customer requirements, bulk orders and fulfillment of same
Ordering the right product mix to meet customer/store needs.

Customer Service
To ensure superior customer service at all times
Ensure major customer issues/complaints/feedback are escalated to the Area Manger/MRH
Ensure appropriate look...