Store Leader (Area Yogyakarta)

PT Pretzelindo Sukses Pratama is the official license holder of Auntie Anne’s Indonesia, a global brand recognized as the World’s Largest Hand-Rolled Soft Pretzel Company. We are committed to delivering high-quality products and excellent service standards through our growing network of outlets across major cities in Indonesia.

We are currently seeking a talented and motivated professional to join our team as a Store Leader.

Key Duties & Responsibilities:

1) Outlet Operations Management

• Supervise and oversee all daily outlet operations.
• Ensure the implementation of SOPs, service standards, and product quality standards.
• Ensure the outlet is fully prepared and operational according to business hours.
• Handle and resolve escalated customer complaints effectively.

2) Sales & Profitability

• Achieve outlet sales targets and business objectives...