Store Manager

The Store Manager is responsible for overseeing the overall daily operations of the restaurant/café, ensuring profitability, operational efficiency, excellent customer service, and compliance with company policies and Philippine labor regulations. The role involves leadership of both Front-of-House (FOH) and Back-of-House (BOH) teams, financial control, and maintaining brand standards.

Key Responsibilities

1. Operations Management

2. Oversee daily store operations (FOH and BOH).

3. Ensure smooth service flow during peak hours.
4. Monitor food quality, service standards, and cleanliness.
5. Implement company SOPs and operational policies.
6. Handle customer concerns and resolve complaints professionally.

7. Ensure store readiness for opening and closing procedures.

8. Financial & Sales Management

9. Achieve monthly sales targets.

10. Monitor daily sales performance and prepare...