Store Manager TRX

My client is a luxury fashion brand and now looking for a Store Manager (TRX)in Kuala Lumpur Malaysia.

Company size

Reporting Line : APAC Retail Director

JOB PURPOSE

• To own the employee experience, driving employee satisfaction and elevating team behaviours.
• To own the customer experience, driving customer satisfaction and increasing brand loyalty.
• To drive performance and growth, through excellent operational and commercial execution.

Job Requirements

• Establish a constant focus on Brand, continually driving engagement, knowledge and passion for the Brand across the store team
• Be on the shop floor
• Be a presence leading on the shop floor, acting as a brand ambassador and role modelling behaviours
• Monitor, coach and provide feedback to the store team to deliver excellent customer experience
• Maintain a luxury environment, ensuring excelle...