Store Manager

Burlington, ON - Mapleview Centre

Role overview

As the leading supervisor, you’ll partner closely with the store’s retail owner and manage a team of Eyecare Consultants to deliver an outstanding customer journey end-to-end, surpassing customers’ expectations time after time. You’ll be responsible for overseeing, coaching, and developing team members on all aspects of product selection, sales techniques, problem solving and service standards.

About Role

Key Responsibilities

• Manage store employee’s performance through coaching and counseling
• Supervise and train employees to ensure that they are providing excellent customer service and upholding Specsavers standards
• Ensure that all merchandise is properly stocked and maintained in accordance with Specsavers standards
• Train new employees on store policies, procedures, and operational practices
• Always be an ambassador for the Specsavers brand...