Store Operation Coordinator

The Store Operations Coordinator is responsible for overseeing and supporting the daily operations of multiple stores to ensure efficiency, compliance, and service quality. The role involves managing crews, scheduling, operational discipline, store maintenance, and performance monitoring. This position also monitors store activities via CCTV, reviews customer feedback from delivery platforms, and implements operational improvements to maintain high service and operational standards.

Key Responsibilities

• Oversee and manage the day-to-day operations of multiple store locations
• Create, monitor, and adjust store crew schedules to ensure adequate staffing and operational coverage
• Address crew concerns, performance issues, and disciplinary matters in coordination with store supervisors
• Monitor store activities through CCTV to ensure compliance with selling procedures, safety guidelines, and company policies
• Ensure prope...