Store Operations & Customer Experience Specialist

Responsibilities

• Assist and support the store to deliver exceptional customer service by ensuring stock is well replenished and presented at the highest standard.
• Support the management team in the delivery of MECCA’s customer service initiatives and setting areas of focus.
• Complete daily stock maintenance and all cyclical stock management processes.
• Contribute to the overall store performance by identifying and driving operational activities.

Success Criteria

• Maintain effective store operation practices that support the delivery of exceptional customer service experiences.
• Demonstrate sound knowledge of brand and product offering.
• Uphold and encourage a good health and safety culture.

Benefits

• Generous discount for employees and their immediate family, as well as a generous product allowance, subject to company policy.
• Parental leave package including ongoi...