Store Operations Manager (Duck Donuts)

Job Summary

The Store Operations Manager is responsible for overseeing the daily operations of multiple F&B outlets to ensure efficiency, profitability, and compliance with company standards. This role involves managing staff, monitoring inventory, ensuring excellent customer service, and implementing operational strategies to achieve sales and performance targets.

Key Responsibilities

• Operational Management
• Oversee day-to-day store operations across assigned F&B outlets.
• Ensure compliance with food safety, sanitation, and health regulations.
• Monitor and maintain store cleanliness and operational standards.
• Sales & Performance
• Drive sales growth and profitability through effective operational strategies.
• Monitor KPIs such as sales targets, cost control, and customer satisfaction.
• Implement promotional activities and upselling techniques.
• Staff Management
• Rec...