Store Supervisor

Magnolia Bakery, now known as M Bakery, is an iconic New York-based bakery franchise that opened its first Southeast Asian branch in Manila, Philippines, in August 2018, bringing its famous banana pudding, cupcakes, and other baked goods to the city. The franchise is run by Phil Jacobe Ventures and aims to bring a taste of New York to the Philippines with a homey atmosphere and a curated menu that includes some flavors exclusive to the Filipino palate.

A Store Supervisor oversees daily retail operations, manages staff, ensures excellent customer service, and meets sales targets.

Key Responsibilities

• Supervise Staff: Manage and lead a team of employees, including training new hires, scheduling shifts, and evaluating performance.
• Customer Service: Ensure high levels of customer satisfaction by addressing inquiries, complaints, and providing assistance as needed.
• Sales Management: Monitor sales performance, implement promotional activities,...