Store Supervisor_KL

Duties and Responsibilities

Essential Duties and Responsibilities include the following. Other duties may be assigned.

SALES:

• Assist store management with training all associates on the TUMI Difference and TUMI Elite Moments.
• Meet or exceed Sales goal.
• Convey the importance of the TUMI Customer Experience, through the TUMI Selling Ceremony.
• Build client relationships through data capture and outreach, with the Proximity clienteling app.
• Contribute to the attainment of sales goals, and KPI'S
• Demonstrate excellent customer service through emphasis on great product knowledge, welcome, and positive client interaction.
• Maintain an outstanding level of productivity, ensure downtime is used for training, coach, follow up and give feedback.

COMMUNICATION:

• Report and communicate information concerning personnel, merchandise and operations on a regular basis to the Store Ma...