Store Supervisor

1. SPECIFIC DUTIES AND RESPONSIBILITIES

1.1. Identifies Barista performance challenges, provides assistance, coaches their performance, monitors progress of skillset, and capability for continuous improvement on the job.
1.2. Supervises Barista to ensure that serving of all products are with friendly, individualized attention towards each customer. Educates customers about all/premium beverage and food items.
1.3. Trains and oversees Barista and ensures that products are prepared by them according to the approved made and process on timely manner to meet the speed and demand of the market and or customers.
1.4. Ensures welfare, safety and security of employees, location and store operation in general.
1.5. Manages staff schedules to meet the required manpower in various shifts and activities of his assigned store/s.
1.6. Coordinates with Team Leaders or Supervisors to balance manpower schedules and implement necessary staff movements.
1.7. Oversees ...