Strategic Account Lead

Job Description: Client Servicing

Experience : 3-5 Years

Roles & Responsibility:

Demonstrating a solid understanding of the products or services on the commercial lines domain.

Good presentation skills and deep understanding of Employee Benefits & Non-Employee

Benefits Policies.

Developing and sustaining solid relationships with key clients that bring in the most income for

the company.

Addressing and resolving key clients’ queries and complaints.

Acting as the main point of contact between key clients and internal teams.

Supervising the account teams assigned to each key client.

Communicating and collaborating with the marketing, sales, and operations departments to

ensure that key clients’ needs are met.

Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.

Developing a thorough under...