Strategic AI Success Lead for Customer Success

Zendesk Group
Full-time distrito federal, distrito federal Other-General
Posted:
June 10, 2026
Location:
distrito federal, distrito federal, Mexico

Job Description

A leading customer service technology firm is looking for an AI Success Strategist based in Mexico City. The role entails owning AI roadmaps for clients, ensuring alignment with business goals, and driving measurable impact through strategic partnerships. Candidates should have over 5 years of experience in Customer Success or related fields, with a strong grasp of AI and project management skills. This position offers a hybrid work model, enhancing collaboration while allowing remote work flexibility.
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Job Overview

Job Type: Full-time
Location: distrito federal, Mexico
Posted: June 10, 2026
Deadline: July 20, 2026