Strategic AI Success Lead for Customer Success

Zendesk Group
Full-time Mexico, ciudad de méxico Servicios de RR. HH.
Posted:
June 08, 2026
Location:
Mexico, ciudad de méxico, Mexico

Job Description

A leading customer service technology firm is looking for an AI Success Strategist based in Mexico City. The role entails owning AI roadmaps for clients, ensuring alignment with business goals, and driving measurable impact through strategic partnerships. Candidates should have over 5 years of experience in Customer Success or related fields, with a strong grasp of AI and project management skills. This position offers a hybrid work model, enhancing collaboration while allowing remote work flexibility.
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Job Overview

Job Type: Full-time
Location: Mexico, Mexico
Posted: June 08, 2026
Deadline: July 18, 2026