Strategic Client Success Lead at N4 Studio

Transform client relationships as the Strategic Client Success Lead at N4 Studio. Focus on growth for clients in web, SEO, and AEO with your technical expertise.

This senior client leader role seeks candidates with 6+ years of experience in client success or account management. You will manage complex portfolios and proactively identify expansion opportunities, fostering a partner-like relationship with clients. Your strong grasp of digital strategy will guide team collaboration and ensure client objectives are met efficiently.

Key Responsibilities:
• Own and nurture a portfolio of retainer clients
• Lead strategic roadmapping and account performance reviews
• Guide and mentor a Client Success Manager for daily operations
• Drive upselling strategies for Webflow products
• Partner with designers and technical teams for client solutions

Requirements:
• 6+ years in client success with agency experience preferred