Strategic Collections Specialist – Merchant Financing

A financial infrastructure platform is seeking a Collections Specialist for its Mexico City office. This role involves managing delinquent accounts, assisting merchants who have missed payments, and making recommendations to improve processes. The ideal candidate must possess strong negotiation skills, attention to detail, and the ability to explain complex topics clearly. This is a full-time position focused on enhancing the collections experience for clients, ensuring a positive interaction with the company.
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