Strategic Customer Success Director

Darktrace
Full-time London, England Advertising, Marketing, Promotions, Public Relations, and Sales Managers
Posted:
June 09, 2026
Location:
London, England, United Kingdom

Job Description

Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 9,000 customers from the world’s most complex threats, including ransomware, cloud, and SaaS attacks.

Our roots lie deep in innovation. The Darktrace AI Research Centre based in our Cambridge, UK headquarters, has conducted research establishing new thresholds in cyber security, with technology innovations backed by over 130 patents and pending applications.

For more information on our cutting-edge technology, visit .

What will I be doing:

As a leader overseeing the EMEA Strategic Customer Success team, you will manage a group of Strategic Customer Success Managers dedicated to driving usage, adoption, renewal, and expansion of Darktrace products within strategic accounts. You will work with sales and...

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Job Overview

Job Type: Full-time
Location: London, United Kingdom
Posted: June 09, 2026
Deadline: July 19, 2026