Strategic Customer Success Manager at BDO

Become a Strategic Customer Success Manager at BDO, focusing on Microsoft Dynamics 365 managed services. Utilize your leadership experience to transform client engagements and drive operational excellence.
As a key player in BDO's growing Managed Services practice, you will utilize your expertise in Dynamics 365 to guide high-value client portfolios. This role emphasizes building relationships, enjoying extensive responsibilities in both project management and client success. Your commitment to innovation and service quality will ensure that clients meet their business goals.
Key Responsibilities:
• Coordinate project management for client engagements
• Manage budgets, timelines, and resource allocations
• Foster relationships that unlock growth opportunities
• Evaluate and drive continuous improvement initiatives
• Report on performance metrics and compliance standards
Requirements:
• 5+ years of experience in ERP/CRM environments
• Proven track record in...