Strategic Customer Success Manager

**Department**
Customer Success
**Employment Type**
Full Time
**Location**
London - UK
**Workplace Type**
Hybrid

**Shape the Future of Work with Eptura**

At Eptura, we're not just another tech company—we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe.

**Job Description**

As a Strategic Customer Success Manager (CSM), you will be the trusted, executive-facing partner for a portfolio of Eptura’s most strategic customers. You will own the post-sale relationship end-to-end, with accountability for value realisation, long-term adoption, retention, and growth. This is not a reactive or relationship-only role. Strategic CSMs at Eptura operate within a h...