Strategic Director, Beauty Operations at Shoppers Drug Mart

Shape the future of Beauty Operations as the Strategic Director at Shoppers Drug Mart in Toronto. Focus on operational excellence and innovative customer service solutions.
This full-time director role reports directly to the Sr. Director, Customer Experience & Beauty Operations. You will guide the implementation of effective beauty strategies, ensuring they resonate with store realities and customer needs. Your operational insight will bridge Central Office with the field.
Key Responsibilities:
• Develop national strategies for Beauty Operations implementation
• Lead operational standards and beauty technology support
• Collaborate with cross-functional teams for effective execution
• Identify and streamline process improvement opportunities
• Drive measurable sales and performance improvements
Requirements:
• Extensive experience in multi-site retail operations
• Ability to balance strategic planning with hands-on execution
• Strong skills in stakehol...