Strategic Field Service & Customer Care Analyst

7456-Johnson & Johnson MedTech Colombia S.A.S. seeks a Customer Care Analyst who will ensure efficient coordination of field service activities to enhance customer satisfaction. You will manage service requests and contracts while collaborating with Field Service Engineers and other teams.

The ideal candidate has a Bachelor’s degree and 4-6 years in customer service or commercial support roles, with strong proficiency in ERP/CRM systems. Fluency in Spanish is required, with English as a plus.