Strategic Key Account Manager — Customer Success & Growth

lemlist in Colombia is seeking a Key Account Manager to manage a portfolio of 100 high-value clients. Your mission is to drive customer success and achieve a 110% Net Revenue Retention target through proactive engagement.

Responsibilities include leading customer onboarding, nurturing client relationships, and collaborating with internal teams to enhance product adoption. Your skills in account management will be crucial in identifying upsell opportunities and ensuring long-term client retention.