Strategic Resource Planner: Staffing & Analytics

IntouchCX in Bogotá is seeking a Resource Planner to join the Workforce Team. This role is crucial for managing staffing needs and day-to-day activities in Workforce Management.

The ideal candidate will have a degree in a related discipline and familiarity with MS tools, alongside strong analytical abilities. Responsibilities include tracking performance and creating schedules to optimize staffing levels.

Join us to redefine customer service and contribute to an innovative workspace.