Strategic Service Delivery Manager

A leading tech firm is seeking an experienced Service Delivery Manager in Taguig, Philippines. In this role, you will oversee customer relationships, ensuring service delivery excellence while managing the execution of obligations under Service Level Agreements. You will also identify sales opportunities and provide valuable insights alongside the account team. The ideal candidate has strong skills in contract management, financial analysis, and customer success. A collaborative and proactive approach is essential for this role.
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