Strategic Workforce Planner for 24/7 Support Ops

A leading logistics and technology company in Mexico City is seeking an experienced Workforce Planner to join their Support Operations Team. This role involves developing staffing plans, analyzing data for operational improvements, and collaborating with various teams to enhance customer experience. The ideal candidate has over 4 years of post-graduate experience, strong analytical skills, and is proficient in tools like Excel. This position offers the opportunity to influence staffing strategies in a dynamic environment.
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