Strategy Execution and Customer Experience Manager (ST Telemedia Global Data Centre Philippines)

Description

The Strategy Execution & Customer Experience Manager will be crucial in ensuring that all the planned projects that are in line with the company goals are executed on-time, managed to complete on-time and communicated properly across internal and external stakeholders. The individual is also expected to proactively challenge the initiatives if indeed these are contributing to the overall company vision. The individual will also support the Head of Strategy Execution and customer experience in creating, reviewing and refining existing processes to ensure the company functions at a world class level while providing the best customer experience.

DUTIES AND RESPONSIBILITIES:

Strategy Execution & Enterprise Process Management(EPM)

Execution Oversight: Support the enterprise-wide governance framework for strategy

execution, monitoring progress, identifying roadblocks, and driving corrective action.

E...