Strategy & Operations Contractor

Job Title: ​Strategy & Operations Contractor
Job Location - Remote

Duration - months



Impact

This role is central to hitting Large Order/Catering merchant onboarding goals by owning the end-to-end onboarding experience—from post-sale handoff through go-live and early-life stabilization. You will ensure merchants launch quickly, accurately, and with a high-quality ordering experience that reduces churn and operational defects. Contractor Responsibilities

End-to-End Merchant Onboarding & Launch Management

Objective: Reduce time-to-live, improve merchant readiness at launch, and drive a consistently high-quality onboarding experience for Large Order/Catering merchants.

Key Responsibilities:

Own the onboarding journey for new merchants joining the corporate catering / Large Order program (from post-sale handoff to successful go-live). Conduct onboarding calls to set expectations, confirm r...