StS Specialist Invoice Processing

Responsibilities
Job Description
Provide consultative support to outsourced partners (BPOs) and ensure timely resolution of issues raised through workflow tools or escalation channels.
Work closely with procurement, business units and vendors to resolve invoice discrepancies
Support month-end closing activities by preparing accurate and timely Accounts Payable reports
Respond to vendor/stakeholder inquiries promptly and professionally within agreed SLA
Support internal stakeholders across countries and business units with escalation handling and process clarifications.
Deliver services in accordance with agreed Service Level Agreements (SLAs), control requirements, and governance frameworks.
Ensure adherence to internal policies, standard operating procedures (SOPs) and end-to-end process guidelines under the Source-to-Settle (StS) framework.
Support internal and external auditors by providing timely and accurate documentation to ensure successful audit outco...