StS Specialist Invoice Processing

Responsibilities

• Provide consultative support to outsourced partners (BPOs) and ensure timely resolution of issues raised through workflow tools or escalation channels.
• Work closely with procurement, business units and vendors to resolve invoice discrepancies
• Support month-end closing activities by preparing accurate and timely Accounts Payable reports
• Respond to vendor/stakeholder inquiries promptly and professionally within agreed SLA
• Support internal stakeholders across countries and business units with escalation handling and process clarifications.
• Deliver services in accordance with agreed Service Level Agreements (SLAs), control requirements, and governance frameworks.
• Ensure adherence to internal policies, standard operating procedures (SOPs) and end-to-end process guidelines under the Source-to-Settle (StS) framework.
• Support internal and external auditors by providing timely and accurate documentati...