Job Description
The Student Enrolment / Sales Team Lead is accountable for leading a team of Student Advisors to achieve or surpass student enrolment target objectives within designated Keypath Academic Partners.
This role combines leadership with operational accountability to ensure effective enrolment processes and a superior student experience. Their responsibilities include coaching their team, provide relevant training and troubleshooting at-risk issues to support student success.
Additionally, they collaborate with the Senior Manager, Student Operations - Asia to implement new processes, deliver retention outcomes and motivate the team through daily/weekly/monthly initiatives.
People Leadership
- Performance and Development: Coach and develop your team to meet study period targets, by setting clear expectations, providing constructive feedback, and supporting professional growth.
- Employee Relations: Effectively manage low level employee issues. Where ap...
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