Student Financial Services Specialist

BASIC FUNCTION:     Administer functions associated with receiving visitors to the Student Financial Services Office, including disseminated office reception area, telephone calls, and office e-mail. Provide general advising to students and families regarding the financial aid application process, general billing information, their balance owed on their student account, and available payment options. Perform data entry functions in Jenzabar One and PowerFAIDS systems; handle cash and payment transactions; execute third party/scholarship maintenance and other limited billing functions. Provide back-up support to other frontline positions, the SFS Associate & A/R Billing Specialist, and the Director of Student Accounts & Bursar.

QUALIFICATIONS: High school diploma is required; financial aid/billing/bursar office experience preferred. Demonstrated written and verbal communication skills and expertise in effective customer service skills. Highly proficient in Microsoft Office...