Student Records Assistant for Document Circulation III

Summary of Work Activities and Responsibilities:

Under the supervision of the Associate Registrar through the Assistant Registrar for Document Services, the Student Records Assistant for Document Circulation III implements a systematic process for receiving, preparing and retrieving scholastic documents and files.

Main Duties and Responsibilities:

I. Document Circulation Support

• Attends to inquiries, requests for documents, verification of records for various types of documents such as Transcript of Records, Certifications, Diploma, etc. at the counter and logs requests received (from over the counter or via email) and monitors online payments for documents requested on a daily basis
• Coordinates with the Student Document Officers for the preparation and monitoring of all electronic and over the counter mailing requests (such as but not limited to Transcript of Records, Verification forms/letters, certifications) and ensures that all document...