Student Services Advisor

Location: Cape Town

Working Practices: Hybrid | Mondays and Thursday in office and remaining days remote

Contract Type: Permanent

Working Hours: 07H00 - 15H30 SAST

Reports to: Team Leader - Student Services

Job summary:

The Student Services Advisor will be responsible for a range of basic administrative functions contributing to the effective services of students across Higher Education and VET programs.

The role will entail primarily data entry into the student management systems and responding to student queries but will also involve a degree of initiative to support the Student Services team.

Key Responsibilities:

Student Services Processes

• Provide general advice to staff and students about:

• student and course related policy, procedures and regulations

• enrolment options, student administration processes and timelines,

• basic course advice and progression