Student Services Coordinator (UAE National only)
Ajman UniversityJob Description
ESSENTIALDUTIES&RESPONSIBILITIES:
Overseesthefrontdesk/receptionareaoftheOfficeofRegistration.
Receivesandsortsdailyincomingandoutgoingmails andresponsibleforalltheinquiriesandrequestsin“Kayako”.
Assistsintheregistrationprocesses.
Prepares officialletters/transcriptsandgraduationcertificates.asreceived on E-requests.
Prepares the smartlabelstickerforthegraduationcertificatesanduploads the soft copy to the MOE website for attestation purposes.
Assists studentswiththeirshipment/courierrequests.
Escalatesandfollow-upsallstudents’inquirieswiththeCollegesandOffices.
Monitorstheinventoryofofficeequipment/resourcesandensuressufficientsuppliesare available.
Providesthefirstpointofcontactforstudents,parents,visitors,andothercustomers;and deal with their requests and inquiries as appropriate.
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