Student Systems Support Specialist

DUTIES

1. Develops, implements and maintains approved fee structures according to TRU policy and builds and maintains the billing rules in the student registration system.


2. Liaises frequently with Finance Department with respect to fees and registration.  Trouble shoots and manually adjusts fees when required which may also require correction of the student record and/or section and schedule billing tables.  Explains fees and refund structures to the TRU community.


3. Functional expert on the day-to-day tasks of the Registrar's Office and provides functional training and assistance to Registrar staff and all TRU employees on student and associated reporting systems.  Develops training programs and delivers group or one-on-one sessions as needed.  Assists in coordination of other staff by providing instruction and assignment to specific tasks/situations especially for testing or training in new fu...