Subject matter expert - motor claims

About the Team
The Motor Claims team is a critical function within our Insurance Business team, dedicated to providing efficient and customer-centric claims services for all motor insurance policyholders.
About the Role
As a Subject Matter Expert, you will play a critical role in ensuring a smooth, fast, and fair claims experience for our customers. You will be responsible for the end-to-end management of motor own-damage (OD) claims, serving as the primary point of contact for customers and service partners.
Must Haves
● Experience: At least 3 years of hands-on experience in Motor Own-Damage (OD) claims survey/assessment.
● Technical Skills: Strong understanding of vehicle mechanics, automobile parts, repair processes, vehicle damage assessment and repair cost estimation.
● Communication Excellence: Good command of written and spoken English. Multilingual ability is an added advantage.
● Soft Skills:
○ Excellent analytical and problem-solving abilities.
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