Subject Matter Expert

The position of Subject Matter Expert is within our INR and VAD Revenue Cycle. In this role, you will handle and resolve all Insurance follow up and denial issues to ensure that company receives correct reimbursements from the insurance companies. The incumbent will serve as the liaison between insurance companies, patients and the departments to ensure the claims are processed and followed up to meet companies goals of Account Receivable Days, Aging Account percentages and Cash goals. They will also research and answer all questions and complaints, regarding patient responsibility balances and billing inquiries sent to them through the customer call center with the highest degree of courtesy and professionalism. This job description will be reviewed periodically and is subject to change by management.
Responsibilities
Research and resolve payment discrepancies.
Review and manage the AR aging report and provide explanations of past due balances to management.
Work aged acco...