Home / Jobs / Submit CVs – New Recruitment at Reeds Africa Consult
Posted:
February 21, 2026
Location:
Kenya, Kenya, Kenya

Job Description

Job Description

Key Responsibilities:


Customer Relationship Management:

  • Serve as the primary point of contact for key clients in the oil and logistics sector.

  • Ensure timely and professional communication with clients regarding orders, delivery timelines, and service updates.

  • Resolve escalated customer issues promptly and effectively.

    • Order & Delivery Coordination:

  • Liaise with operations and transport teams to ensure timely and accurate order fulfillment.

  • Track deliveries, provide customers with real-time updates, and manage delivery documentation.

  • Ensure customer requests are clearly understood and communicated across departments.

    • Team Leadership:

  • Supervise and train the customer service team.

  • Set performance targets and monitor service KPIs.

  • Coach team members to handle client interactions professionally and effici...

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    Job Overview

    Job Type: Full-Time
    Location: Kenya, Kenya
    Posted: February 21, 2026
    Deadline: April 02, 2026