Supervisor Bilingüe

**Vacante para la empresa BACK OFFICE DE CHIHUAHUA en Chihuahua, Chihuahua**:**Position Overview**:The Sales Supervisor is responsible for managing and developing a team of sales agentswithin a call center.This role includes coaching, providing feedback, and training agentsto enhance their sales skills and performance.The Supervisor will also ensure that theteam meets and exceeds sales targets while adhering to company standards anddelivering exceptional customer service.
**Key Responsibilities**:- Coaching and Development: Provide one-on-one and group coaching to sales agents,focusing on techniques to improve sales performance and customer interactions.Develop and implement training programs to address skill gaps.
- Performance Monitoring: Monitor and evaluate agent performance through callreviews, performance metrics, and quality assessments.Provide constructive feedbackand actionable insights to help agents improve their skills.
- Sales Strategies: Develop and communi...