Supervisor

General Responsibilities

As a Supervisor you will motivate the frontline team to achieve maximum delivery of exceptional customer service and plan and ensure yield opportunities by actively planning fleet volumes and labor resources with demand. The Supervisor will analyze and constantly improve financial performance through capturing all growth opportunities and maintaining low cost levels.

The role: Taking the wheel at Hertz

CUSTOMER SERVICE
• Provides world class customer service, creating a friendly, welcoming customer experience through personalized service. Is hands-on at the counter to support and manage customer queries.

SELLING
• Outstanding selling skills that meet the needs of our customers, whilst identifying and maximizing opportunities to increase revenue to meet the daily, weekly, monthly, and annual targets. Understand local market and actively deliver on sales opportunities.

CONTROL & AUDIT
• Adhering to c...