Supervisor

Key Responsibilities

Operations Management: Oversee daily, fast-paced food court or coffee shop operations, including opening and closing procedures.

Staff Leadership: Supervise, train, and motivate staff to maintain high service standards.

Quality & Safety: Ensure compliance with SFA hygiene standards, food quality, and workplace safety.

Stall Coordination: Manage stall performance, ensuring adherence to company SOPs.

Customer Service: Handle customer inquiries, complaints, and service improvements to ensure satisfaction.