Supervisor, Dining Services

Overview


The Dining Room Supervisor leads the dining room service to provide a high level of hospitality, service and satisfaction for residents and guests of the community. Supervises and trains dining room staff to ensure the cleanliness and organization of the dining room, and also a high quality in appearance, cleanliness, and service from the staff.


Responsibilities


Job Duties Specific to This Position:

+ Consistently provides an enjoyable dining experience and ambiance for residents and guests through exceptional service.

+ Supervises the dining room staff to help ensure proper service. Acts as a role model and coaches team members to provide consistent execution & exemplary customer service.

+ Responsible for maintaining high standards for food, presentation and service.

+ Receives and resolves complaints concerning food and service using patience, active listening, and positive communication.
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