Supervisor I, Operations Management

Responsibilities:

+ Typically supervises 10-15 employees

+ Manage and assign work daily for staff. Monitor accuracy of work. Mentor/provide assistance to team.

+ Participate in annual review process.

+ Ensure all work is completed according to established policies, procedures, and standards.

+ Assist staff in adhering to work schedules and projects proceed according to plans/specifications.

+ Ensure accurate and timely calculation of sales commissions each cycle.

+ Approve calculations, adjustments, and exception handling.

+ Oversee the commission calendar and deliverables.

+ Auditing: Reviewing financial records and commission data to identify inaccuracies

+ Ensure all processes have been adequately validated.

+ Foster a culture of accuracy, accountability, and continuous improvement.

+ Communicate policy changes, plan interpreta...