Supervisor I, Operations Management

Responsibilities:
+ Typically supervises 10-15 employees
+ Manage and assign work daily for staff. Monitor accuracy of work. Mentor/provide assistance to team.
+ Participate in annual review process.
+ Ensure all work is completed according to established policies, procedures, and standards.
+ Assist staff in adhering to work schedules and projects proceed according to plans/specifications.
+ Ensure accurate and timely calculation of sales commissions each cycle.
+ Approve calculations, adjustments, and exception handling.
+ Oversee the commission calendar and deliverables.
+ Auditing: Reviewing financial records and commission data to identify inaccuracies
+ Ensure all processes have been adequately validated.
+ Foster a culture of accuracy, accountability, and continuous improvement.
+ Communicate policy changes, plan interpretations, and payouts clearly to stakeholders.
+ Partner cross‑functionally to resolve data or process issues.
+ Ensure...