Supervisor, Operations | Retirement Plan Services | Southfield, MI

**Responsibilities** :

+ Partners with cross site peers and managers to establishes performance goals for department; collaborates with and directs associates to meet or exceed these goals
+ Acts as an information source for associates and ensures training and development occurs
+ Plans, assigns, monitors, reviews, evaluates and leads the work of associates
+ Oversees team morale and plans for appropriate team building activities and rewards and recognition
+ Handles performance management including career development and progressive discipline of direct reports
+ Interviews and hires associates who possess the core competencies of the position to strengthen the department and mitigate turnover
+ Serves as knowledge resource for internal and external associates with respect to IRAs and other retirement plan issues
+ Keeps current on legislative and regulatory changes impacting retirement products or accounts and initiates appropriate actions to minimize re...