Supervisor-Reservations

**Additional Information**

**Job Number** 26026123

**Job Category** Reservations

**Location** Sheraton Cairo Hotel & Casino, Galae Square, Cairo, Egypt, Egypt,
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**Schedule** Full Time

**Located Remotely?** N

**Position Type** Non-Management



**POSITION SUMMARY**



Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. A...