Supervisor, Residential Care Unit

Job Summary The Supervisor of the Residential Care Unit supports the Head of Home in ensuring smooth daily operations, compliance with organisational standards, and high-quality care for residents. This role oversees staff management, program implementation, operational processes, and resident safety while fostering a positive and safe living environment. Key Responsibilities: 1. Operations and Administration Assist the Head in managing daily operations of the Residential Care Unit in compliance with policies, procedures, and regulatory requirements. Develop, implement, and review operational processes, SOPs, and performance standards to ensure efficiency and quality of service. Monitor records, reports, and documentation, ensuring timely and accurate submission to relevant stakeholders. Assist to coordinate with logistics, facility maintenance, and security to maintain a safe and functional environment. Participate in developing and reviewing Business Continuity Plans and risk mitigat...