Supervisor Sales Operations

Job Purpose:

To maximize the route potential thus ensuring profitable availability. Managing route sales, driver shorts, crates and PODs through your team consisting of EDO’s.

Key Responsibilities:

• To ensure that Drivers and Vehicles are allocated correctly to enable daily route monitoring, driver debriefing and reporting on the planned vs. actual route adherence.


• Daily Route Management of bakery delivery vehicles.


• To analyse & report on operational and customer service trends.


• To ensure all systems supporting DRM are functional, e.g. (Vigil & Mix Telematics)


• Responsible for DRM System reporting to management of daily, weekly and monthly KPI’s hit rates, departure times, excess kilometres, unplanned routes and kilometres.


• To control driver shortages


• To control outstanding crates


• Overall management of EDO's